The peculiarity of the Charlevoix region is undoubtedly the beauty of the landscapes. The " Laurentides " mountain range , the St-Lawrence River, the diversity of the fauna and flora of the region have earned it the status of UNESCO World Biosphere Reserve. Many crafts, gastronomic and cultural discoveries are to be made. For any specific request about tourist attractions, contact Tourisme Charlevoix.

A. PAYMENT POLICY

1. The rental price, including taxes, is payable in advance. A minimum of 30% of the price must be paid on the day of booking, by means of a credit card transaction.

2.a A payment reminder for the balance will be automatically sent by email, 30 days prior to arrival, and will have to be paid by credit card also.

2.b. A security deposit in case of breakage or damage, the value of which varies depending on the residence rented, will be retained on your credit card. This credit card debit is valid until inspection of the cottage, no later than seven (7) days after departure.

3.a If the reservation is made in less than 30 days, the total amount of the reservation and the security deposit will be required at the time of booking

3.b In the event of damage to the leased property or when the tenant returns the rented home to a condition requiring abnormal housekeeping, abnormal cleaning or any other abnormal maintenance, Mr.Chalets.com can retain an estimate of the market value of the property Or the cost of services under the guarantee, without prejudice to its other rights. In the event of a minor breakage, an amount equivalent to the value of the breakage or damage will be levied if necessary.

4. In case of late departure, exceeding the maximum number of occupants or rooms occupied, the tenant agrees to the revision of the rental price in accordance with the current rates (available online: http: //www.monsieurchalets. com / properties). Monsieurchalets.com may then automatically retain the difference in price within the guarantee, without prejudice to its other rights.

5. The rental prices advertised on the site of Mr.Chalets.com (http://www.monsieurchalets.com/) are subject to change without notice.

B. CANCELLATION POLICY

1. Modification of a reservation
The tenant may request a change in his / her rental dates, subject to the following conditions:

A) within 5 days of the reservation date

B) depending on the availability of the residence on the desired dates.

The tenant will have to pay the difference of the rental price if necessary. No refund will be given to the tenant if he changes his dates for a lower price rental.

If the desired dates are not available, the tenant may decide:

(A) to retain its original rental dates.

B) to cancel his booking according to the conditions of cancellation provided for in the contract.

2. No change may take place less than 30 days before the scheduled rental date.

3. Cancellation of a reservation
In case of cancellation of the reservation in whole or in part, the tenant must inform diligence Mr.Chalets.com by e-mail.

A cancellation made more than 30 days before the rental date will result in the loss of the reservation deposit as damages. MrChalets.com can retain as of right as a lump sum, an amount equal to any advance on the rental price already deducted.

A cancellation made less than 30 days prior to the rental will result in the loss of all sums received to date. Only the deposit will be refunded to the tenants.

The CITQ is mandated by the Minister of Tourism of Quebec to administer the official classification of seven categories of tourist accommodation establishments. This establishment is visited by the CITQ every 24 months.

The classifier visits the establishment and, using hundreds of strict and objective criteria, rates:

• The quality of physical facilities (bedroom, bathroom, common areas, outside, etc.);
• Its appearance;
• Its cleanliness.

The classifier also looks at:

• Services offered;
• Certain environmental considerations.